(A customer is calling to complain. Whenever he connects to the internet, he receives a ‘no dial tone’ message.)

Me: “Is your phone cord plugged into the modem?”

Caller: “Wait a second. Yeah, it’s plugged in.”

Me: “Is your phone cord plugged into the wall?”

Caller: “Wait a second. Yeah, it’s plugged in to the wall.”

Me: “Well, I’m not sure what it is. You should be able to connect to the internet.”

Caller: “Do they both have to be plugged in at the same time?”

Related:
Wireless Clueless & Hopeless, Part 6
Wireless Clueless & Hopeless, Part 5
Wireless Clueless & Hopeless, Part 4
Wireless Clueless & Hopeless, Part 3
Wireless Clueless & Hopeless, Part 2
Wireless Clueless & Hopeless