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  • Wireless, Clueless & Hopeless, Part 11

    | UK | Technology

    Me: “Thanks for calling [store name]. How can I help you?”

    Customer: “My internet won’t work! You have to fix it now! My business is losing hundreds of pounds thanks to you!”

    Me: “I certainly do apologise about that. Are the lights on?”

    Customer: “Yes, but one’s flashing.”

    Me: “Okay, is the DSL cable plugged in securely?”

    Customer: “DSL cable? There isn’t one of those!”

    Me: “Erm, okay. So, what cables do you have plugged into it?”

    Customer: “I haven’t got any plugged into it! It said it was a wireless router! So I don’t need any wires, duh!”

    Me: “So… where is the router ma’am?”

    Customer: “It’s in the filing cabinet, of course!”

    Related:
    Wireless, Clueless & Hopeless, Part 10