Me: “Thank you for contacting technical support. How can I help you?”

Customer: *whispering* “Can you shut my internet off for four hours?”

Me: “I could disable the port, but may I ask why?”

Customer: *whispering* “My son has been locked in his room since last night and he won’t come out or talk to me. He hasn’t eaten breakfast yet and it’s 3 pm.”

Me: “I suppose I could, however, you will need to call us to re-enable your connection.”

Customer: “Thank you! I don’t know what he’s doing in there on the computer. It’s been like this since we got your internet.”

Me: “Your connection has been disabled. Is there anything else I can do for you tonight?”

Customer: “No, thank you. I hope he comes out soon!”