Willy Wonka Goes Bonkas
(Our shop has a chocolate fountain, which we fill up daily, to attract customers who can buy marshmallows to dip into it.)
Customer: “So, where does the chocolate come from?”
Me: “…sorry?”
Customer: “The chocolate for the fountain thing. Where does it come from?”
Me: “Well, we melt some chocolate, then fill–”
Customer: “No, where does it COME from? Like, the water pipes or something?”
Me: “No, we melt our own–”
Customer: “Don’t lie to me! I know you got a chocolate pipe plugged into that thing! How do you get one?! Where is your manager?”
(After failing to convince them, the customer left angrily. It’s now a running joke in our shop to call the “National Chocolate System” whenever there is a problem.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
