Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • De-Engineering Stereotypes
    (1,884 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Will Have To Bite The Bullet

    | New Orleans, LA, USA | Criminal/Illegal, Liars & Scammers, Theme Of The Month

    (I am working customer service at a big box store. A customer comes up with a box of bullets. Store policy and law states that ammunition cannot be returned for any reason. This is clearly printed on the bottom of the receipt, surrounded by a double box of asterisks.)

    Me: “Hi, how can I help you?”

    Customer: “I need to bring back these bullets; they’re the wrong caliber.”

    (The customer hands me the receipt.)

    Me: “I’m sorry, sir, but all ammunition is non-refundable. It says right here—”

    Customer: “No, I don’t want my money back; I just want to get the right ones.”

    Me: “I understand, but we can’t take ammo back under any circumstances. It’s store policy and the law.”

    Customer: “No, no, no! The guy who sold them to me said if they were the wrong size I could come back and exchange it!”

    Me: “No, he didn’t. There are three signs in sporting goods that clearly say you cannot return ammo. On the ammo case, behind the counter, and taped to the counter itself. It’s also clearly marked here on the bottom of your receipt. There is no way any associate in this store would tell you such a thing because it is against the law.”

    (The customer leans over on the counter, in my face.)

    Customer: “Are you calling me a LIAR?!”

    Me: “Yes, sir, I am.”

    (Clearly not expecting that answer, the customer stumbles his words a bit.)

    Customer: “So… so what? I’m out by $30 and stuck with bullets I can’t use?”

    Me: “Yes, sir, you are.”

    Customer: “F***!”

    (He snatches the receipt from my hand, and his bag of ammo, and storms off.)