Why We Can Always Use A Hug
Coworker: “It’s always so chilly up here near the door!”
Me: “I know, but I’d rather work in a store that’s a little chilly than a store that’s too hot. You can always put another layer on–”
Customer: “Well, you don’t matter.”
Me: “I’m sorry?”
Customer: “That’s right. You don’t matter. It’s the customer that’s right. If the store is too cold for the customer, there is a problem.”
Me: “Yes, ma’am, but–”
Customer: “But you don’t matter!”
This story is part of our customer treating staff less-than-human roundup!
Read the next story in this roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
