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    Why (Good) Regulars Really Rock

    | Ontario, Canada |

    (A man walks into the store with a broken appliance in a bag.)

    Customer: “Hi, I’ve had this for about a month now and it broke, so I want a refund.”

    Me: “Sir, we’re a liquidation store. All sales are final, but I can replace this item for you.”

    (A co-worker of mine grabs another one off the shelf and switches it for the customer.)

    Customer: “How do I know this one won’t break down in a month like the last one?”

    Me: “That’s the thing, we don’t know. If I had some kind of time acceleration chamber, we could put it in there, dial it up to one month from now and see how it’s doing.”

    Customer: “Pfft! So what am I supposed to do, take it home and use it for a month and come back if it doesn’t work?”

    Me: “Either that, or stay here for the next month.”

    Customer: “What about my gas money I spend coming back and forth?”

    Me: “Driving your car is a luxury, you could take the bus!”

    (At this point a line was forming behind the customer…and the customers in line were regulars who are always joking around with me.)

    Old Man: “I rode a horse here today!”

    Old Woman: “I rode a mule!”

    Customer: *takes his new product and storms out*