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  • August Theme Of The Month: Best. Customer. Ever!

    Why Bikers Never Go By The Book

    | Spartanburg, SC, USA | Uncategorized

    Me: “Thank you for calling [company]. How may I help you?”

    Customer: “Yes, I’d like to get a quote on some motorcycle insurance?”

    Me: “Oh, I’m sorry. We are currently only writing personal auto. We are in the process of changing companies and should be able to write it soon.”

    Customer: “Wait, what?”

    Me: “We are only able to write personal auto insurance to insure a vehicle, not motorcycles.”

    Customer: “Well, it says very clearly in the phone book that you guys do motorcycle insurance.”

    Me: “We used to but at the current moment we don’t. We will be able to do so soon.”

    Customer: “Well, why don’t you guys take it out of the phone book then?”

    Me: “You mean, why don’t we take it out of last year’s phone book?”

    Customer: “Uh, yeah!” *hangs up*