While You’re At It, Do My Taxes Too
(It’s May 5th, and I’m remotely connected to a customer’s computer helping her with a billing issue.)
Customer: “What race are you?”
Me: “Excuse me?”
Customer: “Well, I’m only asking because it’s Cinco De Mayo, and I’m Mexican. Well, I have Mexican blood.”
Me: “Oh.”
Customer: “I need to go drink margaritas now. Could you just stay in my computer and do my billing for me? I’ll come back in the morning and print the bills out.”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?