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    When Right Can Be Wrong

    | Lindon, UT, USA |

    Me: “Sir, go ahead and right click on the icon. Now do you see that menu that appears when you right click?”

    Customer: “Nothing happened.”

    Me: “That’s alright. If you double click on the icon, does it open up the file?”

    Customer: “Yeah, it opens it up. Just nothing happens when I right click.”

    Me: “Ok, have you had any issues with right clicking before?”

    Customer: “No, the mouse always clicks and opens whatever I click it on.”

    Me: “Ok, try right clicking on the icon again.”

    Customer: “It’s still doing nothing.”

    Me: “Is your mouse cursor on the icon?”

    Customer: “Yeah, but if I move it any further to the right, it won’t be on the icon anymore.”