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  • When Non-Stick Causes Friction

    | New York, NY, USA | Home Improvement

    (A customer approaches me with a pan from one of our non-stick cookware sets.)

    Customer: “I need some pots and pans for our new house. However, I’ve heard this Teflon coating can release toxic chemicals into your food.”

    Me: “Actually, our vendors did away with Teflon years ago and now use a new, much safer variety of non-stick. What you’re holding in fact would really only present a problem if you were to deliberately damage the cooking surface, say by going at it with a hammer and chisel.”

    Customer: “Oh, well I’ll take two sets then.”

    (Several days pass, and the customer comes back and dumps everything he’s bought on my counter.)

    Customer: “Excuse me, I know this isn’t really your fault, but I tried using these and the food tastes really funny–like there are still chemicals being leaked into it. I think you’ve been told some dirty lies by your vendors.”

    (I take several of the pans out, and find they all have now have either a small ‘D’ or ‘M’ burned into their cooking surface.)

    Me: “What happened to these?”

    Customer: “Nothing, my family is insistent that we only use one set of pans dairy and the other set for meat so I made sure to label which were which.”

    Me: “Didn’t you hear what I said about damaging the cooking surface?”

    Customer: “You said that would only be dangerous if I used a hammer and chisel. So I took them to my jewelery store and did it with a laser engraver instead.”