When In Doubt, Kick ‘Em Out

, | Inglewood, CA, USA | Uncategorized

(A customer comes in to a video game store, obviously angry.)

Customer: “Hello, I’m here to return these two games.”

(Hands me the two games and the receipt.)

Customer: “For this game, I want my money back; for this DS game, I want a different game. It’s the same price so I don’t have to pay the difference.””

Me: “Okay, ma’am.”

(I scan the receipt and fill out the return information.)

Me: “Ma’am, your total will be $19.56.”

Customer: “What?!?!?! Why is it going to be so much if it’s the same price as the other DS game?”

Me: “Well, ma’am, you got this game for free.”

Customer: “If I would’ve paid for it, it would have been the same price so I don’t owe nothing!”

Me: “You didn’t pay anything for this game, so you won’t get anything back.”

Customer: “But if I would’ve paid for it, it would’ve been the same price. Let me speak to your manager.”

(I call my manager.)

Manager: “Well ma’am, as my employee was saying, you didn’t pay anything for this game. Therefore, you will not get your money back for something you didn’t pay for.”

Customer: “But if I would’ve paid for it–”

Manager: “You paid nothing for this game.”

Customer: “But if I would’ve paid–”

Manager: “Get out of my store.”

Customer: *walks out in a huff*