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    When In Doubt, Kick ‘Em Out

    , | Inglewood, CA, USA |

    (A customer comes in to a video game store, obviously angry.)

    Customer: “Hello, I’m here to return these two games.”

    (Hands me the two games and the receipt.)

    Customer: “For this game, I want my money back; for this DS game, I want a different game. It’s the same price so I don’t have to pay the difference.”"

    Me: “Okay, ma’am.”

    (I scan the receipt and fill out the return information.)

    Me: “Ma’am, your total will be $19.56.”

    Customer: “What?!?!?! Why is it going to be so much if it’s the same price as the other DS game?”

    Me: “Well, ma’am, you got this game for free.”

    Customer: “If I would’ve paid for it, it would have been the same price so I don’t owe nothing!”

    Me: “You didn’t pay anything for this game, so you won’t get anything back.”

    Customer: “But if I would’ve paid for it, it would’ve been the same price. Let me speak to your manager.”

    (I call my manager.)

    Manager: “Well ma’am, as my employee was saying, you didn’t pay anything for this game. Therefore, you will not get your money back for something you didn’t pay for.”

    Customer: “But if I would’ve paid for it–”

    Manager: “You paid nothing for this game.”

    Customer: “But if I would’ve paid–”

    Manager: “Get out of my store.”

    Customer: *walks out in a huff*