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    When ET Invades, Resistance Will Be Minimal

    | Nashville, TN, USA |

    (A customer called in because she did not remember her password to one of our on-line applications. For federal reasons, we have to verify identity, usually with their birth date and/or some part of their social security number before we can reset a password.)

    Me: “Alright ma’am, I just need to know your birth date.”

    Customer: “How am I supposed to know that?”