Customer: “Excuse me, do you sell christmas trees?”

Me: “Yes, we do in the Garden Center.”

Customer: “Thanks…”

(A few minutes later, the customer returns.)

Customer: “I can’t seem to find them.”

Me: “Okay, I’ll show you where they are.”

(I leads to Garden Center and points out section donated to the trees.)

Me: “They’re right there, ma’am.”

Customer: “No, you’re wrong. Those are evergreens! I want a Christmas Tree!”

Me: “Ma’am, evergreens are Christmas trees.”

Customer: “No, they’re different! I want a Christmas tree, not some stupid evergreen!”

Me: “Ma’am, they are the same.”

Customer: “No, they are not! Christmas trees stay green all year round, and evergreens lose their leaves!”