What You [Don’t] See Is What You Get
Customer: “Hi, can you help me find invisible wire?”
Me: “Oh, fish wire?”
Customer: “Yes, invisible wire.”
Me: “Yup, that’s right over here.”
(I take the customer over, pull one off the hook, and hand it to him.)
Customer: “Is this a joke?!”
Me: “Um…”
Customer: “This isn’t invisible wire! I can see it!”
This story is part of the Customers-Who-Don’t-Understand-Science-themed roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
