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  • Had It Up To Their Neck With Bad Customers
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    What She Needs Is A Skynet

    | Flagstaff, AZ, USA |

    Customer: “Hello, I have a problem. My computer doesn’t do anything.”

    Me: “You mean that it doesn’t turn on?”

    Customer: “It turns on just fine, but then it doesn’t do anything after that.

    Me: “So you mean that after turning on, you simply get a blank creen?”

    Customer: “No, it shows the manufacturer’s logo for a moment, then it says ‘loading’.”

    Me: “And it just gets stuck there, then?”

    Customer: “No. After that there’s a picture of a green field and a blue sky.”

    Me: “Well, that’s the default desktop. That all sounds right.”

    Customer: “But it doesn’t do anything! I’ve left it for hours and hours and nothing will happen once it gets there!”

    Me: “So even if you click on an icon or a button or try to move the mouse, there’s no response? Could you try to be a little more specific about the problem?”

    Customer: “Mouse? Icons? Why would I try to click on anything?! My friend told me this thing could do my taxes and my homework but it just sits there all day and doesn’t do anything!”