What Goes Around Coffees Around

(I have just finished serving a mother, but her daughter has dropped her juice so I have to mop up the spill. As part of our goodwill policy for spills, I also give the little girl another juice on the house. I then began serving the next customer.)

Next Customer: “You shouldn’t have given her a free juice. It’s her own fault for being clumsy!”

Me: “Well, it’s part of our goodwill policy. Accidents do happen, you know.”

Next Customer: “Well, children shouldn’t be in a place like this in the first place. People should take responsibility for their actions!”

(The customer takes her coffee, and as she approaches her seat she trips over her own feet and tosses her mug across the table. She splashes coffee everywhere: on the wall, on the floor, and all over the table and chairs.)

Next Customer: *sheepishly* “I spilled my coffee. Can you make me another one to take away, please?”