What A Quack
Me: “Hello, thanks for calling [Store], where you can get great back-to-school fashions. This is [My Name] speaking. How can I help you?”
Customer: “Hi, do you have any duck things?”
Me: “Duck things? What sort of duck things, sir?”
Customer: “Duck things.”
Me: “No, we do not.”
Customer: “Oh. Do you have any duck key chains?”
Me: “No.”
Customer: “What about duck earrings?”
Me: “No.”
Customer: “Oh. Did you know I have over two hundred stuffed ducks?”
Me: “That’s… awesome?”
Customer: “They have neck braces. We got in a car accident, me and my stuffed ducks.”
Me: “I’m very sorry to hear that, sir. Is there anything else I can help you with?”
Customer: “I gave my ducks neck braces.”
Me: “I really–”
Customer: “The doctor had to wrap me in twelve blankets!”
Me: “I’m sorry to hear that.”
Customer: “Do you have any duck things?”
Me: “No, but why don’t you try calling another [Store]? We’re low volume, so we have less than the other ones.”
Customer: “I have lots of stuffed ducks, you know. They have neck braces because we got in a car accident.”
Me: “I’m sorry, I have another customer. I really have to let you go.”
Customer: “Do you have any duck things?”
Me: “No, sir.”
Customer: “Have a nice day!” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
