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Welcome To Retail, Part 3
(I’m a 16 year old, new to the job at a pet store. An elderly woman comes up to the front counter with a shopping cart full of tiny tins of cat food. None of them are stacked, and they are different brands and flavors.)
Customer: “I’d like all of these, please.”
Me: “Uh… alright. Are they sorted by brand?”
Customer: “Why should I count them? I’m the customer!”
Me: “Good point, ma’am.”
(I finally get all her cans sorted and I scan them all. She then proceeds to pay for over 40 dollars of cat food with change.)
Me: “There you go, ma’am. Do you want a hand out to your car with those bags?”
Customer: “No, thank you.”
(She gets to the door and she drops her bags. Cans go rolling everywhere.)
Customer: *shrieks* “I WANT MY MONEY BACK! THIS IS CAT FOOD! I WANTED DOG FOOD!”
(Needless to say, I cried.)
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