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    | Brandon, FL, USA | At The Checkout

    (A customer comes up to the register with a bag of items to return.)

    Me: “Hi, what can I help you with today? Do have a return?”

    Customer: “No, not a return. I want to exchange these items.”

    Me: “What was wrong with the items?”

    Customer: “I bought these at a different location eight months ago and they don’t fit anymore.”

    Me: “I’m sorry, miss, but I can’t exchange these as the items have been worn and you have had them for quite a while. What is wrong that’s made you want to exchange them now?”

    Customer: “Either they shrunk or I got bigger, so they don’t fit anymore. I want to exchange them for a different size now.”

    Me: “I’m really sorry miss, but I can’t do an exchange for you. I will be more than happy to give a fitting and tell you what your new size is.”

    Customer: “Ugh! You are useless!” *storms off*