Tech Support Classics, Part 2: This week, we feature another five stories that reveal the trials, tribulations, and terrors that technical support employees endure daily! PS–also check out Tech Support Classics, Part 1!

1. Scareware Makes Us Aware:
   TMI: getting an STD from an FLV!
2. Workin’ That Tech Support Magic:
   A clever tech support employee gets some magical help!
3. Get A Life:
   A “real”-ly demanding customer gets a “reality” check.
4. What She Needs Is A Skynet:
   Artificial intelligence meets zero intelligence.
5. How To Make Them As Silent As A Mouse, Part 2:
   A user points and clicks their way into the Tech Support Hall Of Shame!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!