(At my store we sell Saxx, a type of men’s boxer briefs that contains a “holder” for added support and comfort for men. These sell for around $25- $30. A customer is buying 2 pairs.)

Me: “So, the Saxx will be final sale because they are an undergarment. Your total is [total].”

Customer: “But why are they final sale? What if I decide I don’t like them?”

Me: “Well, typically people don’t want to purchase products that have already been worn, especially underwear.”

Customer: “But these are men’s underwear!”

Me: “That doesn’t make a difference. For hygienic reasons, we can’t resell these. So, they’re a final sale.”

Customer: “Fine! But I don’t see what the problem is. Men don’t care about that; only women do!”