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  • Had It Up To Their Neck With Bad Customers
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    We Are A Precipitation Mall Nation

    | Fort Wayne, IN, USA |

    (We are in the middle of a snow and ice storm that has shut down the city.)

    Customer: “I cannot believe you guys are still open. The roads are really bad out there.”

    Me: “Yes, I know. The roads are dangerous, but people must really enjoy shopping to take the time to visit the mall today.”

    Customer: “I cannot believe that people are risking their lives to come out to the mall. You guys must be losing money staying open when no one is here.”

    Me: “True, but as long as they keep coming we will stay open. What is it that I can help you with today?”

    Customer: “Oh, I just need to do a return.”