Me: “Hi, how can I help you?”

Customer: “Hi. I have a faucet in my backyard, and I can’t get the water to the other side.”

Me: “You need a hose…”

Customer: “What is that?”

Me: “You connect it to the faucet, and the water travels through the hose to the other side.”

Customer: “These inventions these days – they’re incredible!”

Me: “…”