Walking Tall, Thinking Small
Me: “Thank you for calling [Hotel]. How can I help you?”
Guest: “I’m wondering if you have any vacancies tonight?
Me: “Sure!”
(I tell her the availability and prices.)
Guest: “Well, I have a walk-in coupon for a lower price. Can I use that?”
Me: “Sure, but I won’t be able to make a reservation for that price because it is for a walk-in only.”
Guest: “Okay, I’ll need to take your airport shuttle though. Can I still use the walk-in rate?”
Me: “I’m not sure I understand.”
Guest: “I’m taking a shuttle. I won’t be walking in!”
This story is part of the Cheapskate Customers roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
10 Hilarious Stories About Customers Who Should Never Have Been Given A Credit Card
Read the first roundup story!
Read the roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?