Wake Me When You’re Smarter
Customer: “My Internet is not working.”
Me: “I can help you with that. Are the lights on your modem lit?”
Customer: “Yes.”
Me: “Good. Is the one labeled ‘online’ blinking?”
Customer: “I don’t have a light like that, but it does have the time.”
Me: “The… time?”
Customer: “Yes, and there’s a button labeled snooze!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
