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    Vitamin R U O K

    | Los Angeles, CA, USA |

    Me: “Good afternoon, thank you for calling [vitamin company]. This is [MyName]. How may I direct your call?” *long pause* “Hello?” *another long pause* “Hello?”

    Caller: “Hi, I got your number from a natural cure. ”

    Me: “How may I direct your call, sir?”

    Caller: “I was reading a book.”

    Me: “Okay.”

    Caller: “It had your number. Are you a vitamin store? With…vitamins and things?”

    Me: “We are a vitamin manufacturer, sir. Do you have a question about a product?”

    Caller: “I got your number from a natural cure book. Have you read it?”

    Me: “What book, sir?”

    Caller: “A natural cures book.”

    Me: “I’m sorry, I have not. Did you have a question about a product that we manufacture?”

    Caller: “Yeah, I got your number out of a natural cures book.”

    Me: “Yes, there are a number of books that mention our products.”

    Caller: *pauses* “…It was a BOOK.”

    Me: “Yes, sir, I’m just trying to determine who can best assist you.”

    Caller: *pauses again* “BOOOOOOOOOOOOK…”

    Me: “Let me connect you with customer service, sir…”