Video Killed The Emergency Radio Broadcast

Call Center | Right | June 15, 2011

(It is 2005. Hurricane Wilma has just flattened our service area.)

Me: “Thank you for calling [cable company]. How may I help you?”

Customer: “Look son, I just got my generator going. Where’s my f***ing cable TV?”

This story is part of our Watching-Too-Much-TV roundup!

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Question of the Week

Have you ever served a bad customer who got what they deserved?

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