Very Low Key Driver
Caller: “Hi, I need help to open my car. The beeper doesn’t work.”
Me: “Okay, have you tried to see if the keys work?”
Caller: “What do you mean?”
Me: “The car keys. They’re attached to the beeper.”
Caller: “Uh… how do I use them?”
Me: “Just like you would unlock anything that’s closed.”
Caller: “I don’t understand. I need to open the door to my car. How do I use keys to do that?”
Me: “You, uh… put the key in the keyhole, turn it around, and open the door.”
Caller: *pause* “Oh! Do you mean like the same way you open the door to a house?”
Me: “Yes, it’s quite similar to that.”
Caller: *very enthusiastic* “Wow, okay! I’ll try that! If that doesn’t work, I’ll call right back!”
This story is part of the More-Extra-Stupid-Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
