(It is mid-afternoon and the sun is starting to directly shine in the windows. The shades are already down but some light still shines through.)

Customer: “It is way too bright. I have very sensitive eyes. You need to do something about the sun.”

Me: “I’m sorry, but the shades are already down. Would you like to move to a different table that is away from the windows?”

Customer: “No! I want you to do something about the sun!”

Me: “Sir, I really can’t control the sun.”

Customer: “You can’t do anything? I have very sensitive eyes!”

Me: “I can move you to another table.”

Customer: “No, that won’t work. How about you just stand here while I eat and block the sun?”