Two Ap-pee-sements For The Price Of (Number) One
(I’ve gone to lunch break about an hour before. A kid is with his mom in the store. I tend to make a note of everyone I see in the store, and greet them as I pass, just out of habit. After lunch, the kid comes up to me.)
Kid: “Where’s your bathroom?”
(I look around and find his mother is not with him, or anywhere in sight. Seeing as I can’t make him wait, I decide to take him.)
Me: “Follow me, please…”
(On the way I keep an eye out for the mother, but I don’t find her. When we reach the bathroom, I stand outside the door so I can make sure he’s okay. Just as he is finishing up, his mother finally shows up and looks frantic.)
Mother: “Is my son in there?”
Me: “Yes, ma’am. He’ll be out in just a moment.”
(At this point the kid runs out and hugs his mother.)
Mother: *to child* “I’m going to tie you up from now on. You gave me a heart attack!” *to me* “Thank you so much.”
Me: “No problem, ma’am. I’m glad I could help. Have a nice day and thank you for shopping at [store]!”
Question of the Week
Have you ever served a bad customer who got what they deserved?