Trying To Ferret Out A Deal
(I work in a bicycle shop. A man walks in while his wife looks around a bit before joining us.)
Customer: “Hi, I was looking to get into road biking as a means of commuting to and from work. Do you have any recommendations?”
Me: “Certainly! If you’re looking for a decently-priced road bike that has comfort built in, I would look at the [Bike]. It’s my personal favorite in the whole shop.”
(The customer’s wife has just joined us.)
Customer’s Wife: “Which bike are you looking at?”
Customer: “He’s showing me [Bike], and it looks really nice.”
Customer’s Wife: “I’ll let you buy it if you get me another ferret.”
Customer: “That… that’s actually really tempting.”
Me: *taken slightly aback* “Another ferret?”
Customer’s Wife: “Well, sure! We have five right now, three girls and two boys! We need another boy to balance it out.”
Me: “Sounds logical to me.”
Customer: *mulls over the idea*
Customer’s Wife: “Pleeeeaaase?”
Me: *jokingly* “Do it for the ferret!”
Customer: “Don’t encourage her. I don’t know…”
(Seeing this as an opportunity to joke some more with the customer’s wife, I point her over to the cruiser bikes.)
Me: “And here, ma’am, you should check out these bikes! They come with baskets, so you can take the ferrets with you!”
Customer’s Wife: “Ooh, yes! We should totally get one!”
(Cue exasperation from the customer. Sadly, the couple left without a bike.)
This story is part of our Bicycle roundup!
Read the next Bicycle roundup story!
Read the Bicycle roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?