(I work in the kitchen department of a furniture store.)

Customer: “This kitchen says $899.00. What do you get for that price?”

Me: “Well, miss, that price covers kitchen cabinets, a bench top, legs and handles, but not the sink, tap or appliances.”

Customer: “So, you get everything?”

Me: “Everything except the sink, tap, and appliances.”

Customer: “Oh, so you don’t get the sink, tap, or appliances, but everything else?”

Me: “Yep, everything else in that kitchen.”

Customer: “So, you get the wall?”

Me: “No…the wall is not included.”

Customer: “But it says everything except the sink, tap, and appliances. It doesn’t say you don’t get the wall.”

Me: “Ma’am, I assure you, I am confident that I cannot sell you our wall.”

Customer: “Are you sure? Can you check for me please? Can you just make sure because that’s not what it says.”

Me: *speechless* “I’ll get my manager.”

Manager: “No, ma’am, the walls are not included with the price of our kitchens. Otherwise, we could only sell four of them before we’d need to rebuild the entire store.”