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    Try Telling That To The Banks

    | Garland, TX, USA | At The Checkout, Money

    (I am working the returns counter when a couple walks in with a set of weights.)

    Me: “How can we help you today?”

    Customer: “Yeah, we need to return this. It’s the wrong color.”

    Me: “Okay, do you have your receipt?”

    Customer: “Yes. But we’re going to do an exchange for something cheaper. Is it alright if we get what’s left over on a gift card?”

    Me: “Sure.”

    (The couple go shopping and come back. We go through the transaction.)

    Me: “Alright, so $60.00 will be credited back. Do you have the credit card you used?”

    Customer: “But we wanted the extra on a gift card.”

    Me: “Yes, but since theft is a common problem, it’s store policy to check your ID first.  I just need to verify that you have the original card.”

    Customer: “But we want the extra on a gift card.  Do you understand? What’s left over, on a gift card!”

    Me: “Yes, I understand, but I need to see the original card first.”

    Customer: “But I don’t have it. I don’t own that card!”

    Me: “Then I’m afraid we can’t do this transaction.”

    Customer: “No, you don’t understand. I want what’s left over on a gift card, so that my wife can use it!”

    Me: “Yes, but sir, it’s illegal for us to take somebody else’s money without their permission.”

    Customer: “God D*****! Since when do you need permission to get somebody else’s money?”