Tricky Customers Are Just Killer
(I am taking tourists on a boat to see wild killer whales.)
Me: “If anyone has any questions during the charter, I would be happy to answer them.”
Customer: “So, when does the show start?”
Me: “Pardon?”
Customer: “The show. You know, like Shamu and stuff?”
Me: “You do know that these are wild animals, right?”
Customer: “I don’t understand.”
Me: “These are wild animals. They don’t do tricks like you would see in an aquarium.”
Customer: “They don’t?”
Me: “No. They do not.”
Customer: “Oh, I see.” *pause* “So, when do you feed them?”
Me: “We don’t feed these animals. They are wild. They feed themselves.”
Customer: “I thought you said they didn’t do tricks?”
This story is part of our Clueless Tourists roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
