November Theme Of The Month: Black Friday!

Tricky Customers Are Just Killer

| Vancouver Island, Canada | Uncategorized

(I am taking tourists on a boat to see wild killer whales.)

Me: “If anyone has any questions during the charter, I would be happy to answer them.”

Customer: “So, when does the show start?”

Me: “Pardon?”

Customer: “The show. You know, like Shamu and stuff?”

Me: “You do know that these are wild animals, right?”

Customer: “I don’t understand.”

Me: “These are wild animals. They don’t do tricks like you would see in an aquarium.”

Customer: “They don’t?”

Me: “No. They do not.”

Customer: “Oh, I see.” *pause* “So, when do you feed them?”

Me: “We don’t feed these animals. They are wild. They feed themselves.”

Customer: “I thought you said they didn’t do tricks?”