Too Cool For School (Of Thought)
Me: “Hey, how we doing today?”
Customer: “I have a question.”
Me: “Okay, what can I help you with?”
Customer: “If I buy a phone from you guys, do I still have to pay for the service?”
Me: “Yes, we deal with the contracts for the providers.”
Customer: “Oh. I thought you guys were cooler than that…”
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Question of the Week
Have you ever served a bad customer who got what they deserved?