To Her Question You Say Neigh

| Perth, WA, Australia | Pets & Animals

(I work at a motoring and leisure store that sells car accessories and camping gear.)

Me: “Welcome to [auto store]. How may I help you?

Caller: “Hi there! I just need some help. I’m after a horse for my daughter and I was wondering if you had any white ones?”

Me: “…I’m sorry; did you say you wanted a horse?”

Caller: “Yes, a white one!”

Me: “Ma’am, this is an auto store; we don’t sell horses, or any animals for that matter.”

Caller: “Of course you do; you guys are that huge blue store in the complex. I buy bird seed from you every month!”

(I’m confused, because we are a large blue store, but we certainly don’t sell bird seed.)

Me: “I can guarantee you we don’t sell bird seed, or horses.”

Caller: “But you’re the blue store!”

(I cover the phone and explain her request to my co-worker, who looks very amused. He takes the phone.)

Coworker: “Hi, ma’am, my coworker has explained your situation to me. I believe you may be talking about [pet and garden supply store]. They are in the same complex, and they are a blue store. I assume that’s where you bought your bird seed from.” *pauses while the caller is talking* “Not a problem, ma’am, but I don’t think they sell horses. In fact they only sell fish, and pet and garden supplies.”

(He pauses again, and puts the speaker-phone on.)

Caller: “…and they are going to sell me a HORSE, d*** it!” *click*