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  • Had It Up To Their Neck With Bad Customers
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    To Have And To Hang Up

    | MD, USA |

    (I’m speaking on the phone with my husband when a customer approaches me to check out. I don’t like to talk on the phone while with a customer, so I just hang up. My husband understands when this happens. He usually just waits for me to call back.)

    Customer: “I’m sorry! I didn’t mean to interrupt your call!”

    Me: “It’s fine. It was just my husband. I’ll call him back.”

    Customer: *gasps* “No! You never hang up on your husband! Oh my gosh! I can’t believe you did that!” *turning to other customers in line* “She hung up on her husband! I can’t believe that!”

    Me: “No, really, it’s okay. I’ve done it before. He understands when a customer comes to my register.”

    Customer: *shouting* “You’ve done it before! Call him back right now and apologize!”

    Me: “I’ll just call him after.”

    Customer: “Now!”

    (She waits for me to literally dial his number and say ‘I’m sorry for hanging up on you’. She wouldn’t let me finish until I told him I loved him and hung up.)

    Customer: “See? That’s how you speak to him on the phone.”

    (I finish up with her and she leaves smiling. When I finally call my husband back for real, he can not stop laughing at me.)