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    To Give Credit Where Debit Is Due

    | Orlando, FL, USA |

    Me: “Your total is $79.82.”

    (The customer hands me her debit card.)

    Me: “Slide your card in the machine please.”

    Customer: “I already did.”

    Me: “Did you really? It doesn’t say you did.”

    Customer: “It’s talking to you? I think it’s lying!”

    Me: “I’m sorry, could you slide it again.”

    Customer: “Fine.” *slides card*

    Me: “Select a ‘Payment Type’.”

    Customer: “What is that?”

    Me: “The type of card you are using.”

    Customer: “Oh, debit.”

    Me: “Okay. Push debit.”

    Customer: “What is a PIN?”

    Me: “The 4 digit password.”

    Customer: “Oh, okay. What is it?”

    Me: “I don’t know ma’am. It’s supposed to be private.”

    Customer: “Oh, well, just whisper it…I won’t tell anyone.”

    Me: “Just press credit.”

    Customer: “Okay.”

    Me: “Here’s your receipt. Have a nice day!”

    Customer: “But I didn’t type in my PIN number.”

    Me: “It’s fine ma’am. You are done.”

    Customer: “Oh, okay.”

    (Customer sees my manager as she is leaving.)

    Customer: “That young lady was wonderful! She gave me free groceries.”