To Give Credit Where Debit Is Due

| Orlando, FL, USA | Uncategorized

Me: “Your total is $79.82.”

(The customer hands me her debit card.)

Me: “Slide your card in the machine please.”

Customer: “I already did.”

Me: “Did you really? It doesn’t say you did.”

Customer: “It’s talking to you? I think it’s lying!”

Me: “I’m sorry, could you slide it again.”

Customer: “Fine.” *slides card*

Me: “Select a ‘Payment Type’.”

Customer: “What is that?”

Me: “The type of card you are using.”

Customer: “Oh, debit.”

Me: “Okay. Push debit.”

Customer: “What is a PIN?”

Me: “The 4 digit password.”

Customer: “Oh, okay. What is it?”

Me: “I don’t know ma’am. It’s supposed to be private.”

Customer: “Oh, well, just whisper it…I won’t tell anyone.”

Me: “Just press credit.”

Customer: “Okay.”

Me: “Here’s your receipt. Have a nice day!”

Customer: “But I didn’t type in my PIN number.”

Me: “It’s fine ma’am. You are done.”

Customer: “Oh, okay.”

(Customer sees my manager as she is leaving.)

Customer: “That young lady was wonderful! She gave me free groceries.”