Time To Get Your Head(er) Checked
(I am wearing a name tag with my name on it. At the top of our receipts, it says ‘Your Cashier Was’ and lists my name)
Customer: *looks at receipt* “Your name’s Footer? That’s a strange name.”
Me: “Uh, no. My name’s [My Name], like it says on my name tag. Why would you think my name was Footer?”
Customer: “Because this receipt says your name is Footer!”
Me: “May I see that?”
Customer: *hands me the receipt*
Me: “It has the right name here at the top.”
Customer: “No, down at the bottom.”
(I look at the bottom of the receipt. It says “Footer: Thank you for shopping at [store], have a nice day!)
Question of the Week
Have you ever served a bad customer who got what they deserved?