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  • Had It Up To Their Neck With Bad Customers
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    Time Is Money

    | Chicago, IL, USA |

    (A distressed older gentleman approached me, after having used the self-service copy machines.)

    Customer: “I only made 4 copies in black and white and it’s charging me $19.50!”

    Me: “Hmm, that’s a bit odd. Did you take your credit card out already, sir?”

    Customer: “Yes! And it started charging me!”

    Me: “Wait. It shouldn’t be doing something like that…”

    Customer: “It is!”

    (We walk over to the copy machine in question.)

    Customer: *points* “See? It’s even going up to $19.53!”

    (One quick glance and I instantly know what’s wrong.)

    Me: “Sir, that is the clock.”

    Customer: “What?!”

    Me: “Once you eject your card, it goes to the clock, and our card readers they’re set to 24-hour time.”

    Customer: “Ooohhh! Thank you!”