Customer: “Excuse me, but why are you closed at the moment?”

Me: “Umm…sorry?”

Customer: “Why are you closed?”

Me: “We’re not closed, we’re open for business. Can I help you with anything?”

Customer: “No, you are closed. That’s what that sign says.” *points to hanging sign on door* “See? It says ‘CLOSED’ in big red letters.”

Me: “Actually, that sign is to indicate to the people that are outside that we are open for business. It says ‘OPEN’ on the side pointing outwards. It flips, see?” *I go and show her*

Customer: “But it says on this side that you are closed. Why are you closed?!”

Me: “I can assure we are open. Are you sure I can’t help you with anything?”

Customer: “I swear if this is one of those elaborate radio station hoaxes, I will never shop here again!”