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    Those Pesky Twin Brothers

    | Maryville, MO, USA | Uncategorized

    (I am calling customers with overdue movies to remind them that they are due back.)

    Customer: “Hello?”

    Me: “Hi, this is Lynne up at Movie M**** and I was just calling to remind you that The Bourne Identity and Barnyard were both due back about 6 days ago. So, if you could get those back to–”

    Customer: “I told the guy that called last night I didn’t rent those movies!”

    Me: “Well, sir, I can give you the exact time and date they were rented, if that would help you remember…”

    Customer: “And when the hell did I supposedly rent these movies?”

    Me: “Wednesday, the 23rd at 7:13 pm.”

    Customer: “I didn’t rent them! I was out of the country last week!”

    Me: “Sir, do you have a brother?”

    Customer: “No, I don’t have a brother! Why in the hell do you want to know that?!”

    Me: “Because if you were out of the country then it must be your twin brother on the security tape renting those movies.”

    (Customer sputters for a moment.)

    Me: “If you can get those back to us before we close tonight at 10 pm, there will be no further late charges.”

    Customer: “Okay.” *hangs up*