This Thief Is Booked
Customer: “Hey, I have an overdue charge on this book. Can I get it removed?”
Me: “I’m sorry, but if you kept the book past the due date, then I can’t remove the charge.”
Customer: “Then can I just keep the book?”
This story is part of our Libraries Roundup!
Read the next Libraries Roundup story!
Read the Libraries Roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?