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    This Is Why We’re In A Recession, Part 17

    | Reston, VA, USA | At The Checkout, Money, Technology

    Customer: “Excuse me, I’d like to get a refund for an item I purchased from your online store.”

    Me: “Sure, I can help with that. Just let me see the item so I can pull it up in our system.”

    Customer: “Well, the item hasn’t arrived yet. It’s still being delivered.”

    Me: “Oh, we won’t be able to issue a refund unless you actually give us something to refund. When the item arrives, bring it back here and we can give you your money back, no problem!”

    Customer: “I can’t believe you won’t give me a freaking refund! This is unacceptable! I bought the item, and you d*** well better give me my money back!”

    Me: “Sir, I understand that you’d like to get your money refunded. Without giving us your item back, it’s like we’re just giving it to you. We can’t give you the money today, only to have you return here a few days later to give us the item back!”

    Customer: “Well, why would I need to return here? I would have already gotten my money back by then!”

    Related:
    This Is Why We’re In A Recession, Part 16
    This Is Why We’re In A Recession, Part 15
    This Is Why We’re In A Recession, Part 14
    This Is Why We’re In A Recession, Part 13
    This Is Why We’re In A Recession, Part 12