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    This Customer Has A Latte Problems

    | Minneapolis, MN, USA |

    (A customer walks in. She is a regular so I know her order.)

    Me: “Good morning. What can I do for you?”

    Customer: “Hey. Uh…”

    Me: “Did you want your latte?”

    Customer: *shocked* “You know I want a latte? Yeah. I do.”

    Me: “Large, two shot soy latte, with sugar-free almond, right?”

    Customer: *more shocked* “What do I get? Do you have soy?”

    Me: “Yes.”

    Customer: “I only want two shots. With soy.”

    Me: “Right, yes. And sugar-free almond.”

    Customer: “Do you have sugar-free almond, or the regular almond?”

    Me: “Both.”

    Customer: *appears confused* “What do I get? Soy and almond, with two shots?”

    Me: “Yes, ma’am. Let me start making that for you.”

    (I make the latte and hand it to her. She takes a sip. She now appears extremely bewildered.)

    Customer: “Is this soy?”

    Me: “Yes. With two shots. And sugar-free almond.”

    Customer: “Okay. Right. Good.”

    (She leaves. She comes back.)

    Me: “Hello again. Everything all right with your coffee?”

    Customer: “Uh. What? Can I get a large two-shot latte with, um…what do I get?”

    (This customer does this every time she comes in.)