(Customer walks up to front desk in waiting room area and places kitty carrier on desk.)

Me: “Hi, do you need an appointment?”

Customer: “Uh. No. I just need some acne cream for cats.”

Me: “What do you mean?”

Customer: *pulls cat out of carrier and sets on desk* “See? She has acne on her belly.”

Me: “Those aren’t acne. Those are nipples.”