(A customer has just given me her order for a full-slab of ribs. She seems nice and even-tempered until this moment.)

Customer: “That’s to go, and I want to talk to your manager!”

(I call over the manager.)

Manager: “Yes, how may I help you?”

Customer: “Last time I came here, I ordered your ribs and they were absolutely DISGUSTING! There was barely ANY sauce and they were cold and gross!”

Manager: “Did you contact us? We could have given you customer credit.”

Customer: “NO! Why would I EVER want to come back?!” *pays for her ribs and storms off*