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    They Do Have A Point

    | Durham, NC, USA |

    Customer: “I want two tickets to Precious.”

    Me: “I’m sorry, that doesn’t come out in this state until the 20th. It only opened limited in a few states today, but no theater in North Carolina will get it until November 20th.”

    Customer: “I looked on the website! It said you had it!”

    Me: “Please come inside to the customer service counter.”

    (I pull up our website and the Precious movie website.)

    Me: “See, both sites say that it doesn’t open here until the 20th. Sorry about the mix up.”

    Customer: “But Oprah said it would be playing!”

    Me: “I’m sorry, but Oprah has no control over our movie schedules.”

    Customer: “Oprah controls EVERYTHING!”