They Cry Real Tears Too
(I watch as a customer unfolds every single shirt at a table, holds it up, and then puts it back. She walks to the next table and I begin refolding the shirts.)
Customer: “Oh, wow!”
Me: “Is something wrong, ma’am?”
Customer: “No, nothing. I just didn’t realize they got real people to fold the shirts!”
Question of the Week
Have you ever served a bad customer who got what they deserved?