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They Cry Real Tears Too

, , , | Right | September 20, 2010

(I watch as a customer unfolds every single shirt at a table, holds it up, and then puts it back. She walks to the next table and I begin refolding the shirts.)

Customer: “Oh, wow!”

Me: “Is something wrong, ma’am?”

Customer: “No, nothing. I just didn’t realize they got real people to fold the shirts!”

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Have you ever served a bad customer who got what they deserved?

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